How can we help?
Reminders
Allow notifications and alarms when prompted. If reminders are late, remove battery restrictions for Lumina in Android settings.
Journal
Protection uses the biometrics, PIN, pattern, or password configured on your device. Journal text is encrypted and remains local.
Backup
Android may include eligible app data in backup or device transfer when that feature is enabled. Availability depends on your account, device, and Android settings.
Delete your data
Delete individual items in the app. To remove everything, use Android Settings › Apps › Lumina › Storage › Clear data, or uninstall. Review your Android backup settings as well.
Technical issues
Include device model, Android version, Lumina version, language, and reproduction steps. Do not send private journal content.